The following validated key competencies and tasks were developed by the Internet Marketing Standards Board. They form the foundation of the skills for Certified eMarketing Consultant (CeMC®) certification assessment. The certification program tests the knowledge and skills required to be successful and Internet Marketing professional, and leads to the designation of CeMC – Certified eMarketing Consultant.
1. Social Networking
- Create profiles and groups
- Use Open Social
- Participate in Online conversation
- Build own social network
2. Publishing
- Act like a publisher
- Identify online audience
- Create content
- Differentiate concept or them from competition
- Assess level of competition
- Build online community
- Seek influence but not control audience
- Know how to explore and experiment ideas
3. E-mail Marketing
- Use email list responsibly to build trust
- Provide compelling value proposition
- Use 1.54 second and 5.0 second rules
- Identify market segments to maximize conversions
- Get message to clients at right timing for them to receive
4. Web Page Marketing
- Understand prospect and customer needs
- Understand the different sales funnel phases
- Implement marketing metrics
- Understand the different conversion definitions
- Set specific measurable goals
- Create valuable content that meets expectations of customers
- Avoids use of serif fonts
- Use frames and flash cautiously
5. Internet Forum
- Create a trusted community around company, product, brand or service
- Set up own forum and invite colleagues and customers
- Engage in an ongoing conversation about various interests
- Follow forum rules and regulations
6. Blogging
- Post content regularly
- Use catchy blog post titles
- Ask open-ended questions
- Comment on other blogs often
- Know how to use Twitter
- Provide an RSS-to-email option
- Use images in the posts
- Use header tags
- Structure blog posts for easy scanning
- Research and choose mailing list option correctly
- Know how to sell
- Know to create Facebook page
- Offer something unique that can not be found anywhere else
- Treat blog as business
- Provide videos
- Link to other, related blog posts regularly
- Get involve as affiliate and link products relevant to posts
- Avoid showing low Feedburner counts
- Install popularity contest or similar plug-in that ranks posts based on popularity
- Put relevant keywords in the blog
- Use photo gallery
- Create RSS widget
- Make sharing easy
- Know how to use analytics
7. Wiki
- Participate and contribute to wikis
- Develop internal company wiki
- Encourage other employees and customers to participate and contribute
- Grow content and loyalty within the trust network
8. Photo Sharing
- Take a lot of photographs regularly
- Edit photographs using software applications
- Upload photo regularly
- Use meta tags and descriptions
- Create and join photo-sharing website for groups
- Comment on other pictures and encourage others do the same
9. Podcasting
- Avoid taking or using something that belongs to someone else
- Know how to sound edit using software applications
- Use RSS feed to podcast
- Upload podcasts to iTunes
- Keep podcasts brief
- Produce podcast in right file format
- Deliver podcast in manageable file size
- Ask customers to be collaborators of content to increase following
10. Audio Sharing
- Make podcast available to customers, prospects and employees
- Embed podcast on website and blog site
- Create library of audio files with great content value
- Use podcast hosting site
11. Video Broadcast
- Determine entertainment value of most popular videos shared online
- Create video that have compelling value for customers
- Explore and experiment video editing
- Build community around videos, products, services or hobby
12. Video Sharing
- Convert VHS videos to digital format
- Upload videos to a site that customers can access
- Post video to third party websites
- Avoid posting copyrighted material
13. Microblogging
- Send quick updates on news, products, or any content that has compelling value to customers and prospects
- Find people with similar interests or good ideas and what thoughts they share on a daily basis
- Invite others to follow you
- Use Tweets for news feed and internal communication
14. Livecasting
- Explore and understand options available using Livecasting
- Video chat with colleagues and customers
- Produce and perform webinars
- Set up web conference to meet customers and colleagues
15. Virtual World
- Explore available virtual world websites and sign up as member
- Formulate a plan about what will work for company to market in virtual world
- Explore selling products and services
- Explore meetings and training
- Find a group or community that shares common interests and ideas
16. Virtual Gaming
- Explore in-game advertising and understand its application
- Explore how to effectively monetize huge loyal user base
- Understand various trust networks of the Massively Multiplayer Online Role Playing Online (MMORPG)
17. Really Simple Syndication (RSS)
- Provide one-click solution to any associate, colleague or customer that will allow them to automatically view any new content
- Explore RSS by signing up to a feed reader
- Ensure web site has subscribe and social bookmarking buttons so that all customers and prospects will be easily, instantly and automatically updated
18. Search Engine Optimization
- Analyze every individual page for its own keywords
- Check page titles that include most important keywords
- Check meta keywords
- Build external reputable links
- Avoid trying to trick a search engine spider
19. Search Engine Marketing
- Perform Search Engine Optimization
- Understand keywords for every page
- Check meta keywords
- Create good content
- Focus on providing compelling value proposition
- Explore search engine marketing through Pay-Per-Click
20. Mobile Marketing
- Understand how to use mobile marketing for branding, selling and interacting with customers and prospects
- Understand technology capabilities of main features and benefits of mobile
- Explore mobile applications
- Explore mobile web
21. Social Media Strategy
- Engage audience by communicating, collaborating, educating an entertaining
- Learn to give up control and seek influence
- Determine how content defines the site
- Create a community around the content
- Establish and manage a community
- Conduct SWOT analysis
- Experiment with social media micro strategies
22. Social Media Strategy Applications
- Create audience personas in community
- Develop and validate the concept behind content
- Assess the competition
- Validate execution of concept
- Assess sales viability of concept
